Saint Luke's North Hospital–Smithville at 601 S 169 Hwy in Smithville, Missouri

Customer Reviews about Saint Luke's North Hospital–Smithville

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  I was addicted to alcohol and my bipolar & pan-anxiety medical conditions were exacerbated. I called 911 due to a severe panic attack and withdraw symptoms that were causing me to have S/SX of impending delirium tremens which have a 30% mortality rate. Upon arrival at the Saint Luke's North –Barry ED I experienced the single most astonishing lack of competent care that I have ever received. The physician spoke to me maybe 2 or 3 times at the most throughout a stay that lasted about six hrs. I was hyperventilating so bad that my arms to my hands had gone numb, and my legs to my feet had also gone numb. My body was jerking so bad that I felt as if I was having a convulsion while conscious. I could barely speak. I was profusely diaphoretic. I also could not urinate because of tonic spasms. The nurses on duty blatantly made fun of me calling me a drug-seeker, and even claimed that I was refusing to give them a urine sample because, “You just want us to touch your penis: You’re a pervert!” After about 3 HRs of not urinating, a nurse followed by a trainee came into my room and said, “I'm going to insert the largest ‘straight-catheter’ in you that we've got! That’ll teach you!” The trainee followed her lead and said, “Perfect!” It took catheterization for 5 minutes while they exerted pressure on my bladder to empty my it, which was necessary because my bladder was locked-up into a tonic spasm. I have never suffered so much, for so long, and in so many ways; I was humiliated, insulted, laughed at, & then ultimately ignored to the point of patient abandonment. These nurses, this doctor, and the Saint Luke’s ED need to be shut down, lose all licenses, & along with CEO of the Saint Luke’s, who I believe is Mr. Matthew J. Wenzel should suffer both civil and criminal charges with imprisonment for the metaphoric genocidal holocaust that they play a key role in when any psychiatric or alcohol/drug addicted patient seeks their “care.” This ED and its staff are an abhorrent disgrace upon healthcare. I implore you; if you have been a victim of their negligence and breach of duty, please seek legal counsel immediately, notify the AMA & the Missouri Nurse’s Association. I implore you to be enduring & do not give up until justice has been rendered. At the Saint Luke's North Hospital–Smithville ED just hours later, the nurse there insulted me & lied to me: She & the social worker told me that “Smithville Psychiatric Center does not have any alcohol detox protocol or treatment.” Upon hearing this, I decided that I needed to commit suicide. Upon hearing “suicide” I discovered that they were then obligated to admit me to the Psychiatric unit. Within 10 minutes of being admitted to the psychiatric unit the medical physician & nurses concluded that I was at a high risk of entering delirium tremors, & a severe fall risk. They immediately placed me on their ALCOHOL DETOX PROTOCOL of a sliding scale of Librium. Over the next two days I was weaned off the Librium and experiencing no more withdrawals from alcohol. No thanks to either of Saint Luke’s EDs, I am not only alcohol free but literally thriving in every aspect of my life, thus proving that these ED personnel had mislabeled me as a drug seeker. I am doing so well that I now help others who need to find a way out of their addictions and the illusion of a seemingly ‘endless abyss of despair’ that mental illness often creates. I won, but rest assured, if patients who are victims of the Saint Luke’s ED “Healthcare” System’s blatantly negligent incompetence, do themselves justice by seeking legal counsel, reporting these abhorrent people to the appropriate authorities, Saint Luke’s EDs will cease to exist, to which I will gratefully say, “Amen, thank you Lord.” As a final note, I will say that I filed a complaint with the CEO who said, “Your vital signs remained stable throughout your treatment” as if that is a reliable sign of competent care. Even a prisoner of war can be WATERBOARDED & still have “stable vital signs.” This is not indicative of competent or compassionate care!
  February 27, 2017

  by Yong Chun

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